Wirewize: Simplified Help For A Complicated Age
August 4, 2008
Welcome to Wirewize! We’re glad you stopped by, and hope you enjoy our site and our blog. We’d like to use this introductory post to give you an idea of who we are, what we’re trying to accomplish and how we hope to serve you and the consumer electronics industry better.
Wirewize is a product of CE-Interactive, a NY-based technology company whose mission is to help consumers, retailers and manufacturers overcome the problems of complexity in today’s consumer electronics products. We’re sure you all know what we’re talking about when we say that today’s CE products have become too confusing for the typical end user. Our goal is to help you make sense of it all.
Once upon a time, home audio and video was a hobbyist’s game, and half the fun for the home theater enthusiast was the connection, configuration, accesorization and tweaking of a system to get it all humming at its best. But nowadays, home theater is for everyone, not just for enthusiasts.
Unfortunately, the products never got simpler — in fact, they’ve become even more complicated. Too complicated for many average consumers who buy the gear, and too complicated for a lot of the retail sales clerks that sell them the gear. What’s the result? Unhappy end users, unnecessary product returns to the store, and a feeling of frustration for everyone.
Enter Wirewize. We’ve developed a unique suite of software tools that have been designed to make the connection of home theater equipment simple for the average user. You enter the products you own (or are thinking of owning) into your “System Locker”. One there, our “Cable Finder” analyzes the best possible connections between the components and recommends the correct types of cables to use. A click on our “Setup Wizard” then shows you step-by-step instructions on how to hook everything up, with pictorial guides taken from the actual product owner’s manuals. It’s like having Mapquest for your home theater.
Need even more help? Check out Wirewize LIVE, our phone-based tech support service that can help you with your home theater questions 24/7. Wirewize LIVE is a major step beyond traditional manufacturer support centers, because it helps you with virtually all major home theater brands, not just one. Wirewize LIVE give you US-based support over the phone that’s affordable and immediate — no more having to waste your day waiting for a costly in-home service call. Wirewize LIVE is currently available at select consumer electronics retailers, and will soon be available here at this site.
In the meantime, feel free to use our site as much as you like. You can have multiple systems in your free Wirewize account, say, one for the living room, one for the bedroom, another for the kids room, etc. Help your less tech-savvy friends by entering their components into a locker and emailing it to their locker, so they can see the correct cables and hookup info.
Don’t forget to send us your comments and suggestions! Our software is still officially in beta, and the problem we’re solving is a huge one. Unable to find your product in our database? Send us your request, and we’ll add it to the over 7,000 products now in our system. Connected your system but got unwanted results? Let us know so we can work on any bugs. We’re committed to making Wirewize better and better over time, and your help will speed along the process.
We look forward to communicating with you here at our official blog. In the coming weeks, we’ll look at topics big and small in the consumer electronics world. Till then, enjoy our site and let us know what you think!
The Wirewize Team
Entry Filed under: General. .
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